Human-centred writing for organisations where content carries real weight.

I've spent my career believing that well-crafted communication can genuinely change how people understand the world, and what they do in it. I specialise in content environments where accuracy, trust, and ethics matter: mental health, financial services, government, and purpose-driven not-for-profits.

With a Master of Applied Linguistics, a background in fiction and poetry editing, and a journalist's instinct for the story worth telling, my work is grounded in structural rigour and energised by genuine feeling. I collaborate closely with clinical experts, UX designers, SEO and data insights teams to translate complex, high-stakes information into content that is accessible, accurate, and trusted.

I am also researching ethical AI-assisted workflows across large language models, natural language processing and data insight tools, advising on governance, editorial oversight, and human-in-the-loop review in sensitive content environments, treating AI as an analysis partner, never a substitute for human responsibility.

Alongside my writing practice, I work as a sound artist and folkloric/narrative audio producer on projects for cultural and public organisations and corporations in Australia and Europe. It's the same craft, different frequencies: voice, structure, pacing, and the shape of a story that holds attention. (Explore my sound and broadcast work at lisagreenaway.com.)

A black-and-white photograph of Lisa Greenaway. She is wearing round glasses, with straight hair parted to one side, smiling slightly, dressed in a denim jacket, with a shoji screen in the background.